Data requests proving costly

Analysis by the Data Privacy Group suggests that large UK businesses spend between £72,000 and £336,000 a year handling data subject access requests (DSARs). DSARs are made by individuals seeking to view information a company holds on them, and the number made tends to reflect how disgruntled a firm’s workforce and customer base is. Unsurprisingly, the number of DSARs has increased significantly over the course of the pandemic.